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Our support team typically responds within 24 hours. For urgent issues with live trading connections, please flag your message as high priority.

Documentation

Full platform documentation coming soon.

Coming Soon

MT4 / MT5 EA Setup

Step-by-step guide to installing and configuring the Expert Advisor.

View Setup Guide

TradingView Setup

Learn how to connect TradingView alerts to your PayoutGuard account.

View Setup Guide

Frequently Asked Questions

Common questions

Can't find what you're looking for? Email us and we'll get back to you within 24 hours.

Integration Guide

MT4 / MT5 EA Setup

Download the EA

Log in to your PayoutGuard dashboard and navigate to Settings > Integrations. Download the correct EA file for your platform (MT4 or MT5).

Install the EA file

Open MetaTrader and click File > Open Data Folder. Navigate to MQL4/Experts (or MQL5/Experts for MT5) and copy the EA file into that folder.

Restart & attach the EA

Restart MetaTrader. The EA will appear in the Navigator panel under Expert Advisors. Drag it onto any chart — the timeframe does not matter.

Enter your API key

In the EA input settings, paste your PayoutGuard API key (found under Settings > API Keys in your dashboard). Enable "Allow automated trading" in MetaTrader options.

After completing setup, your dashboard will show a green connection indicator confirming the EA is live. If you encounter any issues during setup, email support@payoutguard.us.

Integration Guide

TradingView Webhook Setup

Get your webhook URL

In your PayoutGuard dashboard, go to Settings > Webhooks. Copy your unique webhook endpoint URL. Keep this URL private — it authenticates actions to your account.

Create a TradingView alert

In TradingView, open a chart or Pine Script strategy. Click the clock icon to create a new alert, or right-click and select "Add alert."

Configure the webhook

In the alert settings, scroll down to Notifications. Check "Webhook URL" and paste your PayoutGuard URL. Set the message body to valid JSON — e.g., {"action":"flatten","account":"your-account-id"}.

Test the connection

Fire a test alert from TradingView and confirm the event appears in your PayoutGuard dashboard under Activity > Webhook Events. A green status confirms the integration is working.

Still need help?

Our support team is available via email and responds to all inquiries within 24 hours on business days. For account-critical issues, please include your account email in the subject line.

Typical response time: within 24 hours · support@payoutguard.us